Community Terms of Service & Safety Agreement

1. The Three-Tiered Age System

To ensure age-appropriate interactions and safety, this platform is divided into three distinct tiers. Access is restricted based on the age verified during registration:

  • Tier 1: Kids (Under 13) – High-restriction environment. All PII (Personally Identifiable Information) filters are set to maximum. Interactions are limited to approved peer groups and moderators.
  • Tier 2: Teens (13–17) – Moderate-restriction environment. Enhanced AI monitoring for “off-platform” solicitation and automated flagging of inappropriate content.
  • Tier 3: Adults (18+) – Standard community environment. Requires separate verification. Adults are strictly prohibited from entering Tier 1 or Tier 2 spaces unless designated as an official Moderator.

2. Mandatory Parental Requirements (Users Under 16)

In accordance with international privacy laws, all users under the age of 18 must comply with the following:

  • Parental Consent: Access will not be granted until a parent or legal guardian has provided consent.
  • Parental Contact on File: A valid parent/guardian name and contact method must be maintained on the user profile at all times.
  • Email Protocol: The account must be registered using the parent or guardian’s email address. Use of a minor’s personal email address is grounds for immediate account termination.

3. Changes to Age Status & Support Tickets

Age tiers are locked upon registration based on the provided date of birth.

  • No Self-Service Switching: Users cannot manually change their age or tier within the profile settings.
  • Support Ticket Requirement: To update an age tier (e.g., transitioning from Kid to Teen), a Support Ticket must be opened by the registered parent/guardian.
  • Verification: We reserve the right to request proof of age or additional parental confirmation before a tier adjustment is processed.

4. Prohibited Conduct & Global Safety Rules

We maintain a zero-tolerance policy for the following. Violations will result in immediate suspension:

  • Personal Information: No sharing of addresses, school names, phone numbers, or real-time locations.
  • Off-Site Moving: No requesting or sharing handles for Discord, Snapchat, Roblox, or other external platforms.
  • Inappropriate Content: No cursing, sexualized language, or suggestive imagery.
  • Harassment: No racism, hate speech, bullying, or discriminatory behavior.
  • Clinical Disclaimer: This is a social platform, NOT a clinical or therapeutic tool. It is not a substitute for professional mental health care or parental supervision.

5. Data Sovereignty & Purging

We do not sell user data to third parties. To protect our youngest users, chat logs are subject to a Strict Purge Policy. Conversations are automatically deleted from our servers every 30 days to minimize the digital footprint of our minor users, except where retention is legally required for safety investigations.

6. Assumption of Risk & Parental Supervision

  • At Own Risk: Use of this platform is at the user’s and guardian’s own risk. While we provide moderation, we cannot guarantee that all interactions will be free of conflict or inappropriate behavior at all times.
  • Continuous Supervision: By registering a minor, the parent/guardian acknowledges that this platform is provided on the condition of active and continuous parental supervision. We are not a childcare service, and the presence of community moderators does not replace the parent’s responsibility to monitor their child’s online activity.

7. Limitation of Liability

  • To the maximum extent permitted by law, the International Misophonia Foundation (IMF), its directors, and moderators shall not be held liable for any direct, indirect, or incidental damages resulting from the use of the chat platform, including but not limited to emotional distress, interpersonal conflicts, or unauthorized data access by third parties.

8. Termination of Account

  • Any user under the age of 18 found to bypass parental consent will be removed from the service and their account deleted (unless required to be kept for data by law).
  • Any user of any age that breaks terms of service or any local laws will be removed from the service and their account deleted (unless required to be kept for data by law).